Privacy Policy

Effective date: October 2, 2026

Afandi Diamonds and Designs ("Afandi," "we," "us") respects your privacy. This policy explains what
information we collect when you shop with us, visit our website, or leave an item with us for repair or
service, and how we use and protect it.
This policy covers our website, afandijewelers.com, and both of our stores:


Forney

 780 E US Hwy 80, Suite 120, Forney, TX 75126

972.552.5600

 

Terrell 

630 American Way, Terrell, TX 75160

(972) 210-7195

Information We Collect

  • Contact details: your name, mobile phone number, email address and mailing address.

  • Order and service details: the items you buy or leave with us, repair and appraisal notes, photos of your pieces, quotes, and pickup dates.

  • Special dates you choose to share: such as birthdays and anniversaries, so we can send you
    reminders and offers.

  • Purchase history: what you've bought or had serviced with us.

  •  Website information: basic information collected automatically when you visit our site, such as your browser type and the pages you view

.
We do not store full credit card numbers. Card payments are handled by our payment processor.

How We Use Your Information

  • To complete your purchases, repairs, appraisals and custom orders.

  • To contact you about your order, including when your item is ready for pickup or when we need
    your approval on a quote.

  • To send you newsletters, offers and special-date reminders, if you've signed up for them.

  • To keep accurate records for warranties, appraisals and insurance.

  • To improve our website and services.

Text Messages (SMS terms)

When you give us your mobile number at our Forney or Terrell store, you agree to receive text messages
from Afandi about your order, such as pickup notices, quote approvals and order updates.

  • Message frequency varies with your order, usually a few messages per order.

  • Message and data rates may apply, depending on your mobile plan.

  • To stop texts, reply STOP at any time. We'll send one message confirming you've been unsubscribed.

  • For help, reply HELP, or call either store during business hours, 10 AM to 6 PM, Monday through Saturday.

  • Carriers are not liable for delayed or undelivered messages.

We do not sell, rent or share your mobile number or text messaging consent with any third parties or affiliates for their marketing purposes.

Your number is used only by Afandi to contact you.

Sharing Information

We do not sell your personal information. We share it only with service providers who help us run the business, such as our payment processor, point-of-sale and customer records system, texting and email providers, and outside specialists like our watchmaker when your item needs their work. 

They may use your information only to provide those services to us. We may also share information if required by law.

Updating Information & Opt-Out 

Texts: Reply STOP to any message.

Emails: Click "unsubscribe" at the bottom of any email.

Your records: Ask us to update or delete your contact information at any time by calling or visiting either store, or emailing info@afandijewelers.com.

We may keep some records, such as receipts and appraisals, when we need them for warranties, insurance or legal reasons.

Updating Information & Opt-Out 

Our services are not directed to children under 13, and we do not knowingly collect their information.

We may update this policy from time to time. 

The effective date of this policy is October 2, 2026

Forney

780 E US Hwy 80, Suite 120, Forney, TX 75126

972.552.5600

 

Terrell 

630 American Way, Terrell, TX 75160

(972) 210-7195

The Afandi Promise

At AFANDI, we celebrate life's most precious moments with pure elegance. We weave dreams into every piece, reflecting our passion for craftsmanship and storytelling. Each creation is a testament to love, joy, and the unique beauty of every individual. Join us in creating unforgettable memories, one dazzling moment at a time.

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